Privacy


Data protection information on the website

DG Nexolution Procurement & Logistics GmbH welcomes you to its website (hereinafter also referred to as "website"). We appreciate your interest and would like to make your visit to our website as pleasant as possible. For us, this also includes responsible handling of your data, which complies with the legal requirements in Germany in every respect.

1 General information

This privacy policy applies to the website www.genostore.de. If offers from other providers ("third-party offers") are accessible from our website, our data protection information does not apply to these third-party offers. In this case, we are also not responsible for the processing of your personal data in the context of such third-party offers within the meaning of Art. 4 No. 7 GDPR.

1.1 Processing of personal data

Personal data within the meaning of Art. 4 of the EU General Data Protection Regulation (GDPR) is all information relating to an identified or identifiable natural person, e.g. name, address, email addresses, etc.

Controller

We are the "controller" within the meaning of Art. 4 No. 7 GDPR for the processing of your personal data on this website.

You can contact us as follows

DG Nexolution Procurement & Logistics GmbH
Am Frauwald 1
65510 Idstein

 

Represented by the management:

Horst Gutermann, Andreas Malorny

Contact:
infoPL@dg-nexolution.de

 

You can contact our data protection officer as follows

DG Nexolution Procurement & Logistics GmbH
Data Protection Officer
datenschutz@dg-nexolution.de

 

1.2 Surfing on our website

You can visit our website without telling us who you are. We then only learn

Your IP address,
- the name of the website or file accessed and the time of access or retrieval
- the browser version used
- the operating system used
- the amount of data transferred and
- whether the access or retrieval was successful.

The data is used exclusively for the administration and optimization of the website.

The IP address can be a personal date because, under certain circumstances, it is possible to use it to find out the identity of the owner of the Internet access used by providing information from the respective Internet provider.

We only analyze the IP address in the event of attacks on our Internet infrastructure in order to identify users who were previously anonymous to us. In this case, we have a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR in the processing of the IP address. This legitimate interest arises from the need to defend against the attack on the Internet infrastructure, to determine the origin of the attack in order to be able to take criminal and civil action against the person responsible and to effectively prevent further attacks. The IP address is recorded anonymously. This means that it is no longer possible to identify the user.

2 Use of cookies

Cookies are also used on our website. Cookies are small data packets that are stored on your computer's hard disk via the browser. They are used to control the Internet connection during your visit or during a subsequent visit to our website and thus make the visit more convenient for you. We use cookies to offer you an optimal website experience. These include cookies that are necessary for the operation of the site and the control of our commercial business objectives, as well as those that are only used for anonymous statistical purposes, for comfort settings or to display personalized content.

2.1 Technical cookies

Technically necessary cookies are required for the basic functions of the website. The use of technical cookies on the website is possible without your consent in accordance with Art. 6 para. 1 lit. f) GDPR. For this reason, technical cookies cannot be deactivated or activated individually.

2.2 Comfort functions

These cookies are used to make the shopping experience even more appealing, for example to recognize the visitor. These cookies are stored persistently, i.e. for the long term, in order to make working with the application more convenient for you, i.e. in particular to ensure that a notepad you have filled in is retained. Comfort cookies are only used after you have given your consent. You can revoke your consent at any time with effect for the future by accessing the cookie settings under Information and changing your selection there.

2.3 Statistics & tracking

These cookies are used to collect data on user behavior. Statistics & tracking cookies are persistent cookies. Statistics & tracking cookies are only used after you have given your consent. You can revoke your consent at any time with effect for the future by accessing the cookie settings under Information and changing your selection there.

2.4 Management and deletion of all cookies

You can decide for yourself which cookies you want to allow. Manage your cookie settings under Information and change the selection there. You can also configure your Internet browser to store cookies. Some browsers already allow cookies by default. If you do not want this, you can change your browser settings. Please refer to the information provided by the browser manufacturer to find out how to do this. If you decide against cookies, it is possible that parts of our website cannot be used.

2.5 Google Tag Manager

If you have given your consent, Google Tag Manager is used on this website to centrally integrate and manage code sections of tracking tools. A service of Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Scope of the processing

Google Tag Manager uses cookies that are used to trigger tags and/or transfer information to tracking tools. The data collected for tag triggering does not allow any conclusions to be drawn about the user's identity. The service triggers other tags, which in turn may collect data. The tool itself does not store any personal data or access this data.

Purposes of the processing

On behalf of the operator of this website, Google will use this information to trigger tags and connect tracking tools (Google Analytics, Google Ads).

Recipient

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as the processor. Google LLC, based in California, USA, and, if applicable, US authorities can access the data stored by Google.

Transmission to third countries

A transfer of data to the USA cannot be ruled out.

Storage duration

The data sent by us and linked to cookies is automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by not giving your consent to the setting of the cookie. You can also prevent the storage of cookies by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may limit the functionality of this and other websites.

Legal basis and revocation option

Your consent is required for this data processing, Art. 6 para. 1 sentence 1 lit. a) GDPR. You can withdraw your consent at any time with effect for the future by accessing the cookie settings under Information and changing your selection there.

Further information on this can be found here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_de

Further information on data security can be found at: https://support.google.com/tagmanager/answer/9323295?hl=de

2.6 Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Scope of the processing

Google Analytics uses cookies that enable your use of our website to be analyzed. The information collected by the cookies about your use of this website is generally transmitted to a Google server in the USA and stored there.

We use the 'anonymizeIP' function (so-called IP masking): Due to the activation of IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The following data is collected during your visit to the website
- the pages you visit, your "click path"
- Achievement of "website goals" (conversions, e.g. newsletter registrations, downloads, purchases)
- Your user behavior (e.g. clicks, dwell time, bounce rates)
- Your approximate location (region)
- Your IP address (in abbreviated, anonymized form)
- Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
- your internet provider
- the referrer URL (via which website/advertising medium you came to this website)

Purposes of the processing

On behalf of the operator of this website, Google will use this information to evaluate your (pseudonymous) use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website and the success of our marketing campaigns.

Recipient

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as the processor. Google LLC, based in California, USA, and, if applicable, US authorities can access the data stored by Google.

Transmission to third countries

A transfer of data to the USA cannot be ruled out.

Storage period

The data sent by us and linked to cookies is automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by

a) not giving your consent to the setting of cookies or

b) downloading and installing the browser add-on to deactivate Google Analytics HERE.

You can also prevent the storage of cookies by selecting the appropriate settings in your browser software. However, if you configure your browser to reject all cookies, this may limit the functionality of this and other websites.

Legal basis and revocation option

Your consent is required for this data processing in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR. You can withdraw your consent at any time with effect for the future by accessing the cookie settings under Information and changing your selection there.

You can find more information on the terms of use of Google Analytics and data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=de.

2.7 Google Ads

2.7.1 Google Ads conversion tracking

If you have given your consent, Google Ads conversion tracking, a web analysis service of Google LCC, is used on this website. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Scope of the processing

If you click on an ad placed by Google, a cookie for conversion tracking is stored on your device. These ads cookies make it possible to recognize your internet browser if you have clicked on one of our advertisements and have been redirected to our pages. These Ads cookies are not used to identify you personally. A different cookie is assigned to each Ads customer. This means that cookies cannot be tracked via the websites of Ads customers. The information collected with the help of the Ads cookie is used for the purpose of statistical analysis. We do not collect or process any personal data.

Purposes of the processing

We use the online advertising program Google Ads Conversion to draw attention to our offers with the help of advertisements (so-called Google Ads).

Recipient

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as the processor. We have concluded a data processing agreement with Google for this purpose. Google LLC, based in California, USA, and, if applicable, US authorities can access the data stored by Google.

Transmission to third countries

A transfer of data to the USA cannot be ruled out.

Storage duration

The data sent by us and linked to cookies is automatically deleted after 2 years. Data that has reached the end of its retention period is automatically deleted once a month.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by not giving your consent to the setting of the cookie.

You can also prevent the storage of cookies by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may limit the functionality of this and other websites.

Legal basis and revocation option

for this data processing is your consent, Art. 6 para. 1 sentence 1 lit. a) GDPR. You can withdraw your consent at any time with effect for the future by accessing the cookie settings under Information and changing your selection there. You have the option of blocking or deactivating unwanted advertisements. You can find instructions on how to do this at: https://support.google.com/ads/answer/2662922?hl=de.

Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/ 

2.7.2 Google Ads Remarketing

If you have given your consent, Google Ads Remarketing, a web analysis service of Google LLC, is used on this website. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Scope of the processing

Google Ads Remarketing uses cookies to identify visitors to our websites on other websites within the Google advertising network and to display advertisements based on their interests. These cookies are used to collect anonymized data about website usage. The cookies are used to uniquely identify a web browser on a specific end device and not to identify a person.

Purposes of the processing

On behalf of the operator of this website, Google will use this information to use the remarketing function or "similar target groups" function and thus display advertisements to visitors to our website on other websites within the Google advertising network based on their interests.

Recipient

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as the processor. We have concluded a data processing agreement with Google for this purpose. Google LLC, based in California, USA, and, if applicable, US authorities can access the data stored by Google.

Transmission to third countries

A transfer of data to the USA cannot be ruled out.

Storage period

The data sent by us and linked to cookies is automatically deleted after 540 days. Data that has reached the end of its retention period is automatically deleted once a month.

Legal basis and revocation option

for this data processing is your consent, Art. 6 para. 1 sentence 1 lit. a) GDPR. You can withdraw your consent at any time with effect for the future by

a) accessing the cookie settings under Information and changing your selection there. You can object to the processing of data concerning you

b) by setting your browser software accordingly; in particular, suppressing third-party cookies means that you will not receive any ads from third-party providers;

c) by installing the plug-in provided by Google at the following link: https://www.google.com/settings/ads/plugin;

d) by permanently deactivating it in your Firefox, Internet Explorer or Google Chrome browsers under the link http://www.google.com/settings/ads/plugin,

Further information on data protection at Google can be found here: https://policies.google.com/technologies/ads and https://services.google.com/sitestats/de.html.

2.8 Hotjar

If you have given your consent, this website uses Hotjar, a web analytics service provided by Hotjar Limited (St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta).

Scope of the processing

Hotjar works with cookies and other technologies to collect information about the behavior of our users and their end devices. This includes in particular the IP address of the device, which is only recorded and stored in anonymized form, the screen size, the device type, information about the browser used, the location (country only) and the preferred language for displaying our website. Hotjar stores this information in a pseudonymized user profile. The information is not used by Hotjar or by us to identify individual users or merged with other data about individual users.

Purposes of the processing

We use Hotjar to better understand the needs of our users and to optimize the offer on this website.  Hotjar's technology helps us gain a better understanding of our users' experiences on our website so that we can tailor our offering to our users' feedback.

Recipient

The recipient of the data is Hotjar Limited, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta

Storage duration

The cookies set by Hotjar are stored for 12 months and then deleted.

Legal basis and possibility of revocation

Your consent is required for this data processing, Article 6 Paragraph 1 Sentence 1 Letter a) GDPR.  You can revoke your consent at any time with future effect by accessing the cookie settings under Information and changing your selection there.  You can also prevent the storage of cookies by setting your browser software accordingly.  However, if you configure your browser to reject all cookies, functionality on this and other websites may be limited.  For more information, see Hotjar's privacy policy here.

2.9 Google Maps

If you have given your consent, this website uses Google Maps API, a map service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"), to display an interactive map. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Scope of processing

Google Maps is an online map service and enables geocoding of branch addresses, searching for branches and displaying branch locations. The information collected using cookies is usually transferred to a Google server in the USA and stored there.

During your visit to the website, the following data is collected, among others:
- Data on the use of the maps functions
- Your IP address (in abbreviated, anonymized form)
- Location data if applicable

Purpose of processing

On behalf of the operator of this website, Google will use this information to provide you with an interactive map for branch searches and directions to a branch. The map provided by Google Maps is used to optimize our online service. We only use Google Maps if you have given your consent.

Recipient

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google LLC, based in California, USA, and possibly US authorities can access the data stored by Google.

Transfer to third countries

The transfer of data to the USA cannot be ruled out.

Storage period

The data we send and linked to cookies is automatically deleted after 180 days. Data whose retention period has been reached is automatically deleted once a month.

Legal basis and possibility of revocation

Your consent in accordance with Art.6 Paragraph 1 Clause 1 Letter a) of GDPR is required for this data processing.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by not giving your consent to the setting of the cookie under convenience functions.

You can also prevent cookies from being saved by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in restrictions on functionality on this and other websites.

You can find more information on the terms of use of Google Maps and data protection at Google at https://www.google.com/intl/de_de/help/terms_maps/ and at https://policies.google.com/terms?hl=de

3 Contact and communication

On some pages you can enter the personal data provided in input fields for the purpose of corresponding with us or we refer to e-mail addresses that can be used to contact us.

This data will only be processed for this correspondence with you and for the purpose for which you have provided us with the data in the context of this communication, such as to process your inquiries or to contact you at your request. In this case, the processing of personal data takes place with your consent and is then permitted in accordance with Art. 6 Paragraph 1 Letter a) of GDPR. We will delete your data in this regard within 90 days if the purpose for which you provided us with your data has been fulfilled or completed and we are not entitled or obliged to store it further for legal reasons.

4 Creating and retrieving a profile

In certain areas of our website, you also have the option of voluntarily creating a profile for yourself, saving data there and retrieving it again when required. The data you enter and the results of the actions you initiate (e.g. calculations) are then saved in such profiles and are available for you to retrieve.

If you provide all the information, the following information can be saved in a profile on our website:
- Salutation
- First name
- Last name
- Email address
- Street
- Postal code
- City
- Country
- Company
- VAT ID

Under no circumstances will usage data be saved. Your profiles are based exclusively on your information. We do not create automated profiles based on your behavior or other information.

If you create a profile on our website, a contract is concluded between us to save and keep the respective profile available. The processing of your personal data is therefore legitimated in accordance with Art. 6 (1) (b) GDPR. We do not, as a general rule, delete your personal data stored in a profile. However, you have the option of changing or deleting individual data in your profile at any time, as well as deleting the profile you have created completely, which will also delete all personal data stored there.

5 Transfer of data to third parties for contract fulfillment

5.1 Transfer to shipping service providers

For the delivery of goods, we pass on personal data, to the minimum extent necessary, to service providers (third parties), insofar as this is necessary to carry out pre-contractual measures.

The transfer of data to a shipping service provider

DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn)

You can view the data protection regulations of Deutsche Post AG at https://www.dhl.de/de/toolbar/footer/datenschutz.html.

DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg)

You can view the data protection regulations of DPD Deutschland GmbH at https://www.dpd.com/de/de/datenschutz/.

is based on Art. 6 Para. 1 lit f) of the GDPR. To avoid incorrect delivery and to ensure that the delivery time and location are arranged in a customer-friendly manner, your email address will be sent to the shipping service provider for notification purposes. The legal basis for this is Art. 6. Paragraph 1 lit. f) of the GDPR.

5.2 Marketplace/Partner/Bank's own items

If the goods you have purchased are sent directly by the marketplace participant/bank, we will pass on the data on the ordered goods and your personal data, to the minimum extent necessary, to them so that the goods can be sent to you. The legal basis for this is Art. 6. Paragraph 1 lit. b) of the GDPR. You can find out which company is sending the goods on the item details page.

5.3 Payments

We have commissioned the payment service provider Novalnet AG, Feringastraße 4, 85774 Unterföhring, to process the payment. For the purposes of executing the selected payment method, we forward the personal data provided to you when ordering to Novalnet. Data processing by Novalnet is necessary for the fulfillment of contracts; the legal basis is Art. 6 Paragraph 1 Letter b) GDPR. Depending on the payment method, we forward your payment information to third parties (e.g. PayPal) and are therefore entitled to process your data in accordance with Art. 6 Paragraph 1 Letter b) GDPR. You can view Novalnet AG's data protection regulations at https://www.novalnet.de/datenschutz.

PayPal

When paying via PayPal, we forward your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. PayPal uses the result of the credit check in relation to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values ​​(so-called score values). Insofar as score values ​​are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. For further information on data protection, including on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

giropay

When paying via giropay, we forward your payment data to paydirekt GmbH, Stephanstraße 14-16, 60313 Frankfurt am Main.

The payment data (e.g. payment amount, information on the payee) and the participant's confirmation as to whether the payment data is correct are collected, processed and sent to the bank by paydirekt GmbH to carry out the payment. paydirekt GmbH authenticates the payment using the authentication process stored for the participant. The bank authorizes the payment to us with the involvement of paydirekt GmbH. paydirekt GmbH collects and stores the transaction data of paydirekt payments. Transaction data is sent from paydirekt GmbH to the bank to process refunds. Further information can be found in the paydirekt GmbH data protection declaration at: https://www.giropay.de/rechtliches/datenschutzerklaerung

Instant transfer

When paying via instant transfer, we forward your payment data to Klarna GmbH, Theresienhöhe 12, 80399 Munich. Further information can be found in the Klarna Sofort data protection declaration: https://www.sofort.com/payment/wizard/getCmsContent/data_protection/DE/0/de

6 Consent

Any further processing of your personal data will only take place if you have given us your consent to do so and we are therefore entitled to process your personal data in accordance with Art. 6 Para. 1 lit. a) GDPR. In some areas of our website you have the option of giving such express consent. In doing so, we will inform you of the purpose for which the data will be processed if you give your consent and how long we will store this personal data.

Other processing based on a legitimate interest

If necessary, we will process your data beyond the actual fulfillment of a contract concluded with you or a consent given by you in order to protect the legitimate interests of us or third parties, unless a balancing of interests in the individual case shows that your legitimate fundamental rights and freedoms, which require the protection of personal data, outweigh (see Art. 6 Para. 1 lit. f) GDPR). This may include:

Asserting legal claims and defending yourself in legal disputes;

Ensuring IT security and IT operations at DG Nexolution Procurement & Logistics GmbH;

Prevention and investigation of criminal offenses;

Measures for business management and further development of services and products.

7 Your rights as a user of our website

Every person concerned has the right to information in accordance with Art. 15 GDPR, the right to rectification in accordance with Art. 16 GDPR, the right to erasure (right to be forgotten) in accordance with Art. 17 GDPR, the right to restriction of processing in accordance with Art. 18 GDPR and the right to data portability in accordance with Art. 20 GDPR. The restrictions in Sections 34 and 35 BDSG apply to the right to information and the right to erasure. In addition, there is a right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR in conjunction with Section 19 BDSG). The supervisory authority responsible for Hesse can be reached at: The Hessian Data Protection Commissioner, PO Box 3163, 65021 Wiesbaden. You can also contact our data protection officer (DG Nexolution Procurement & Logistics GmbH, Data Protection Officer, telephone (06 11) 50 66-12 71, datenschutz@dg-nexolution.de) at any time if you have any questions about data protection.

7.1 Information about your right of objection according to Art. 21 of the General Data Protection Regulation (GDPR)

You have the right to object at any time to the processing of personal data concerning you based on Article 6 paragraph 1 letter e of the GDPR (data processing in the public interest) and Article 6 paragraph 1 letter f of the General Data Protection Regulation (data processing on the basis of a balance of interests) for reasons arising from your particular situation.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

In individual cases, we process your personal data in order to conduct direct advertising. You have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising.

If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.

DG Nexolution Procurement & Logistics GmbH
Am Frauwald 1
65510 Idstein
E-mail:
infoPL@dg-nexolution.de

7.2 Asserting your rights

Asserting all of the rights mentioned here is generally free of charge for you.

However, in the case of manifestly unfounded or - particularly in the case of frequent repetition - excessive requests, we can, in accordance with Art. 12 Para. 5 GDPR, either

a) demand a reasonable fee that takes into account the administrative costs of informing or communicating or implementing the requested measure, or

b) refuse to act on the request.

To exercise your rights, please contact datenschutz@dg-nexolution.de. You will also receive further information on data protection there.

8 Updating this data protection notice

From time to time, it may be necessary to update this data protection notice, for example due to new legal or official requirements or new offers on our website. We will then inform you here. In general, we recommend that you visit this data protection notice regularly to check whether there have been any changes. You can tell whether changes have been made by the fact that the status indicated at the very bottom of this document has been updated.

9 Printing and saving this data protection notice

You can print and save this data protection notice immediately, for example using the print or save function in your browser.

Status: 12/2021